IGR Hub

NEEDS ANALYSIS

Our findings from practitioners and stakeholders in government cycles in Africa reveal the following, which we identify as some of the current challenges facing the government functionaries in the management of their Internally Generated Revenue (IGR) systems.

• Inability to trap and monitor all inflows from all the revenue heads of the Counties in a transparent manner.
• Inefficient payers’ billing and payments collection processes.
• Inability for tax and other revenue payers’ to independently monitor and account for their payments and obligations to the county governments.
• Lack of a platform that integrates, manages, and overviews the revenue flows of all the functionaries of the County in one place.
• The lack of capacity to easily generate custom reports to reveal the activities and performances of the various entities of the revenue collection process such as the payers, payment channels, purpose of payments, periods of payment, etc.
• The lack of capacity for the Counties to independently receipt the payers directly to pave way for the capacity to monitor individual payer’s payment performances against their obligations.
• Lack of capacity to integrate the revenue collection process directly to the general ledger system of the Counties for maximum revenue flows management.