A complete suite of automated cheque lodgment and processing
iTeller is a complete suite of automated cheque lodgment and processing solution which comes with multi-functional application capability. The solution combines software and hardware to provide a scalable and state-of-the-art automation with seamless abilities for absorbing technological and operational growth in the future.
iTELLER is a trusted family of cheque capture, truncation, processing and clearing technologies. Its brand promise include:
- In-clearing
- Kiosk Truncation
- Remote Truncation
- Mobile Truncation
- NEFT Clearing
- National Automated Clearing System (NACS)
We provide strategic, transformational, and technical offerings in risk and compliance
- iTeller benefits
Truncation and Branch Operations
Excellent Customer Experience
Consistently excellent customer experience, including instant transaction notice and charges advice where applicable.
Efficient and Effective Services
High quality customer service quick, efficient and effective services, including customer’s ability to perform transactions outside banking hours.
Automation
Reduced time consuming manual transactions thereby enabling the cashier to focus on other customer requirement; reducing the man-hour required to attend to other customer’s need.
Analytics
Availability and dissemination of reliable and up-to-date analytics on all transactions at the terminal.
- PFS Ltd's Success in Systematisation and Automation
Expected loss reduction
We assisted a leading commercial bank with risk management and compliance, resulting in reduced exposure, lower pilferages, and increased profitability. After consultation and deployment of automation tools, we successfully reduced the client’s exposure by over one-third and mitigated expected losses by approximately 85%.
Uplift
A global bank partnered with us to enhance its accounts reconciliation process, which improved its asset and liability management operating models and liquidity. Through this transformational engagement, we revised the client’s behavioural models and reporting strategy.
Banks
We designed and implemented a global integrity and compliance process for banking operations that has improved customer satisfaction. The program focused on implementing processes and deploying simple automation tools in bank branches, thus strengthening process compliance through a connected network architecture. Through diverse communication, training, and enablement initiatives, we engaged all employees on the path to achieving sustainable culture change.
